❓ Frequently Asked Questions
Answers to all your questions about 0k77
From opening an account to withdrawing money via bKash — simple and detailed answers to the most frequently asked questions from Bangladeshi players are provided below.
0k77 is committed to providing a safe and smooth online gaming experience for players in Bangladesh. The FAQ section below is divided into five key topics: Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. If you cannot find the answer to your question here, our 24/7 Bengali live chat support is always available for you.
Account and Registration
To open an account at 0k77 you need an active mobile number, a valid email address and your full name. The registration process is completed entirely online and takes only a few minutes. Once your account is created you can log in to the platform right away and start playing.
No, each player may open only one account. Creating multiple accounts for the same person goes against 0k77's rules and risks account suspension. If you forget your password, you can easily reset it from the login page.
If you have a login problem, first check your internet connection and make sure you are entering the correct mobile number and password. If you have forgotten your password, use the "Forgot Password" option on the 0k77 login page. If the problem persists, contact our 24/7 live chat support.
Yes, account verification must be completed before making a withdrawal. It keeps your account secure and helps prevent fraud. You will need to upload a valid ID document (national ID card or passport). The process is straightforward and is usually completed quickly.
Absolutely. 0k77 is fully mobile-friendly. The site can be used from the browser of any Android or iOS device. Playing games, making deposits and withdrawals — everything can be done comfortably from a smartphone. No separate app download is required.
Deposits and Withdrawals
Deposits to 0k77 via bKash are generally instant. Once the payment is successful, your account balance is usually updated within a few seconds to a few minutes. The minimum deposit amount is ৳500. If a deposit is delayed, let us know via live chat.
Yes, 0k77 accepts deposits via all three mobile banking methods — bKash, Nagad and Rocket. The minimum deposit amount is ৳500 for each method. Deposits are generally processed instantly across all methods, so you can use whichever one you prefer.
Withdrawals from 0k77 are generally processed within 5 to 30 minutes. The minimum withdrawal amount is ৳800. You can withdraw via bKash, Nagad or Rocket. Withdrawals are processed even faster when account verification is complete.
0k77 does not charge any additional fees on deposits or withdrawals. However, your mobile banking operator (bKash, Nagad or Rocket) may apply their own service charges. It is worth checking the fee information in your mobile banking app before making a transaction.
If a withdrawal request has been pending for more than 30 minutes, contact our 24/7 live chat. Having the transaction reference number or a screenshot on hand helps resolve the issue faster. If your account verification is not complete, the withdrawal may be held — in that case, complete your KYC.
Games and Rules
To bet on a BPL or any cricket match, log in to 0k77 and go to the cricket section. Select the match, market and odds, then enter your bet amount and confirm. You can bet both before the match starts and during live play. Read the odds and terms carefully before placing a bet.
Yes, live betting on the T20 World Cup and other major international cricket tournaments is available at 0k77. You can bet at real-time odds while the match is in progress. Odds change quickly during live betting, so watch them carefully before making a decision.
RTP (Return to Player) is the theoretical percentage of total bets that a slot game pays back to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered. It is a statistical value — it does not guarantee winning or losing in any single session.
0k77's live casino section offers baccarat, roulette, blackjack, Dragon Tiger and various other table games with real dealers. Players from Bangladesh can join high-definition live tables from leading providers such as Evolution Gaming and Ezugi at any time.
Yes, all slots and table games at 0k77 run on certified Random Number Generator (RNG) technology, which keeps every result completely random and unbiased. Reputable game providers such as Pragmatic Play, PG Soft, JILI and Spribe follow their own audit processes.
Aviator by Spribe is a crash-style game. A plane takes off and the multiplier keeps climbing. You need to cash out before the plane crashes. The longer you wait to cash out, the higher your potential winnings — but if it crashes you lose your bet. Strategy and timing are the key to this game.
Bonuses and Promotions
New members at 0k77 receive a 100% bonus on their first deposit — up to ৳8,000. That means if you deposit ৳8,000 an additional ৳8,000 is added as a bonus, so you start playing with a total of ৳16,000. A wagering requirement of 10 times the bonus amount must be met before the bonus can be withdrawn.
A wagering requirement is the condition that specifies how many times the bonus amount must be wagered before winnings from that bonus can be withdrawn. At 0k77, you must wager 10 times the bonus amount before withdrawing bonus winnings. Example: for a ৳1,000 bonus, a total of ৳10,000 must be wagered.
0k77's VIP program has three levels — Bronze, Silver and Gold. By playing regularly you can naturally move up to higher levels. Weekly cashback is up to 0.3% at Bronze, up to 0.7% at Silver and up to 1.0% at Gold.
Cashback is a benefit where a set percentage of your total weekly bets is returned to you. The rate varies depending on your VIP level. Cashback is calculated automatically each week and added to your account. Cashback can be withdrawn directly.
Yes, you can deposit directly without taking a bonus if you prefer. Depositing without a bonus means you can withdraw your deposited funds at any time with no wagering conditions. The decision to take a bonus is entirely yours — let us know via live chat and we will assist you.
Security and Responsible Gaming
0k77 protects all your personal and financial information with SSL encryption technology. This technology prevents your data from being accessed by third parties. We never store your password or your full card number.
No. 0k77 is for people aged 21 and above only. Age is verified during registration and there is no option for underage individuals to create an account. Please enjoy online gaming responsibly and follow the age rules.
If you feel you are losing control of your gaming, contact our live chat right away — we can offer you a temporary or permanent Self-Exclusion option. You can also set deposit limits or session limits yourself from your account settings. Responsible gaming is our highest priority.
With a temporary Self-Exclusion, your account can be reactivated after a set period (such as 30, 60 or 90 days). However, if you choose permanent Self-Exclusion, the account is closed permanently. Before making any decision, our support team will help you choose the right option.
0k77's support team provides assistance in Bengali 24 hours a day, 7 days a week. The fastest way to get help is through live chat. You can also contact us by email: [email protected] — we are here for you with any issue.
Still have questions? Contact support
Our Bengali-speaking support team is ready to answer any question you have, day or night, 24 hours a day. Connect via live chat in just a few seconds.